We provide the most suitable cloud server environment based on customer needs, such as Alibaba Cloud and AWS.

The cloud server platforms we can support are as follows:

○ Alibaba Cloud / Aliyun (China Edition)
○ Alibaba Cloud (International Edition)
○ Amazon Web Services (AWS)
○ Amazon Cloud Technology (AWS China Edition)
○ China Unicom

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Yes. We can provide server operation, maintenance, and monitoring services even in server environments such as VPS and rental servers, as long as the environment allows remote connection via SSH or RDP ports.

However, depending on your system environment and specifications, there may be limitations on the items that can be supported by operation, maintenance, and monitoring services.

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There is no problem because we will act as the administrator of the cloud server environment on your behalf.

We can take over your currently operating cloud server environment and perform operation, maintenance, and monitoring.

In that case, we will install our own monitoring tools into the server environment.

In addition, if there seems to be a problem with the settings or performance of your server environment during our daily operation, maintenance, and monitoring, we will suggest parameter reconfiguration and tuning to improve system operation.

By entrusting server management to us, you can focus on your core business without incurring new recruitment costs and labor in-house.

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We apologize, but we do not undertake the setup or O&M of in-house on-premises (physical server) and network environments, nor do we provide on-site services at client locations.

All our services, including cloud environment setup, operation, maintenance, and monitoring, are conducted entirely through a remote-only model.

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Yes. We will listen to and advise you on the system specifications and security requirements you will use, and define the prerequisites for designing and building your cloud server.

However, we do not hold frequent requirements definition meetings (participate in regular meetings) or create requirements definition documents.

We appreciate your understanding.

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Yes. You can leave the proxy acquisition and renewal management of various domains and SSL certificates to us.

Of course, we also handle the installation and renewal of SSL certificates in your server environment.

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Yes. Even in such cases, we charge an initial fee.

When we take over the operation, maintenance, and monitoring of cloud or server environments, the following initial setup work is involved:

〇 Investigating the existing settings of the cloud or server environment
〇 Installing our monitoring tools (agents) in the cloud or server environment to be monitored
〇 Configuring monitoring items and alert thresholds for the monitoring tools

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Yes. We also support cloud server setup and O&M using AlmaLinux OS.

AlmaLinux is an open-source Linux distribution derived from RHEL (Red Hat Enterprise Linux), known for its high compatibility with both RHEL and CentOS.

This allows for a seamless migration from existing CentOS environments while providing robust support for various mission-critical workloads.

If you require server data migration or replacement from CentOS, please feel free to consult with us.

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Yes. We provide technical support such as cloud infrastructure setup, operation, and maintenance not only for projects within China, but also for companies in Japan and Japanese companies in other overseas regions.

Please contact us for more details.

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