Leverage Technology to Protect
Your Server Infrastructure

Server Support

We Are Worthy of Your Trust in All Aspects of Server Setup, Operation & Maintenance

We provide infrastructure Set up and operation and maintenance services focusing on cloud servers such as Alibaba Cloud and AWS. From server design and Set up to monitoring, maintenance, troubleshooting, and even server data migration, we provide technical support throughout the process.

You can leave the server infrastructure to us without worrying about technical issues and focus on your main business. We uphold the concept of “technological protection” and solve all server infrastructure problems with reliable technology and responsible operations.

In the cloud era, we are your trusted infrastructure partner.

Server Support ①

Cloud Server Setup_icon

Cloud Server Setup

We design and build the best cloud server environment based on your business operations, with future scalability.

We support mainstream cloud platforms such as Alibaba Cloud and AWS, and build a system infrastructure that fully considers security, cost, and availability.

We handle everything from requirements collation to configuration design and initial Set up.

  • Choose a Cloud Configuration_icon

    Choose a Cloud Configuration

    Choose the best cloud service and design the necessary components, such as virtual servers, databases, storage, and load balancers.

  • Security Design_icon

    Security Design

    Configure cloud security, including security groups, permission management of IAM users and roles, SSL certificate installation, and IP restrictions.

  • Network Settings_icon

    Network Settings

    Design network configurations, such as subnets, Internet gateways, and DNS records, to ensure normal internal and external communications.

  • Monitoring and Log Design_icon

    Monitoring and Log Design

    Choose the best cloud service and design the necessary components, such as virtual servers, databases, storage, and load balancers.

  • Backup Design_icon

    Backup Design

    Configure cloud security, including security groups, permission management using IAM users and roles, installation of SSL certificates, and IP restrictions.

  • Delivery_icon

    Delivery

    After the system is built, we will connect and run the system and check if there are any problems before going online. After that, we will create configuration documents and configuration diagrams and deliver the server environment.

Server Support ②

Cloud Server Operation & Maintenance_icon

Cloud Server Operation & Maintenance

We provide full support for the daily operation of your server environment, including 24/7 monitoring, regular backups, and rapid recovery in case of failures. We also support performance visualization and tuning, and use technology to support stable business operations.

  • Cloud Status Monitoring_icon

    Cloud Status Monitoring

    Regularly monitor the operating status of the cloud server (CPU, memory, disk, network traffic, etc.). If abnormal values ​​or sudden fluctuations are detected, an alert will be sent to the administrator.

  • Manage Account Permissions

    Manage Account Permissions

    Manage access rights to the cloud console and user accounts. Delete unnecessary accounts and check permissions regularly to ensure security.

  • Security Management_icon

    Security Management

    Check the status of configured security groups, networks, etc., and check whether there are security risks caused by unauthorized access or misconfiguration.

  • Manage Backup_icon

    Manage Backup

    Regularly check whether the automatic backup (snapshot) set up in the cloud is running normally. Maintain a data backup system just in case.

  • Manage Monitoring Settings_icon

    Manage Monitoring Settings

    Check that the monitoring items and log functions of the monitoring tools are operating normally. We will also review the alert rules and log retention policies as needed.

  • Failure Response Report_icon

    Failure Response Report

    In the unlikely event of a failure or issue in the cloud, we will: check status, reboot systems, contact the cloud provider on your behalf, and report the situation to the customer.

Server Support ③

  • Server Data Migration_icon
  • Server Data Migration

    We securely migrate server data from on-premises to the cloud, or between clouds, with minimal downtime.

    We provide detailed technical support, from initial investigation and planning to migration script design and data integrity verification.

  • Private Network Design & Setup_icon
  • Private Network Design & Setup

    To ensure stable communication between domestic and international offices, we provide design, setup, and operation support for Layer 3 private networks.

    Based on each site’s scale and communication requirements, we deliver end-to-end services including network circuit installation, and router and firewall design.

  • On-Premises Server Setup & Maintenance (Japan IDC)_icon
  • On-Premises Server Setup & Maintenance (Japan IDC)

    We provide Set up, operation, and maintenance of on-premises servers within Japanese data centers.

    By utilizing dedicated hardware (such as physical servers) and private network connections, we deliver secure, low-latency data communication environments that cannot be achieved in the cloud.

    Our services support robust server and infrastructure operations tailored to the Japanese market.

* If you have any requests other than the above server support, please contact us separately.

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