Yes, we can provide server operation, maintenance, and monitoring services even in server environments such as VPS and rental servers, as long as the environment allows remote connection via SSH or RDP ports.

However, depending on your system environment and specifications, there may be limitations on the items that can be supported by operation, maintenance, and monitoring services.

There is no problem because we will act as the administrator of the cloud server environment on your behalf.

We can take over your currently operating cloud server environment and perform operation, maintenance, and monitoring. (In that case, we will install our own monitoring tools into the server environment.)

In addition, if there seems to be a problem with the settings or performance of your server environment during our daily operation, maintenance, and monitoring, we will suggest parameter reconfiguration and tuning to improve system operation.

By entrusting server management to us, you can focus on your core business without incurring new recruitment costs and labor in-house.

We regret to inform you that we do not build systems for on-premise environments within our customers’ companies, nor do we provide on-site work (visiting the customer’s premises).

All work related to building cloud server environments, as well as operation, maintenance, and monitoring, is done remotely.

Yes, we will listen to and advise you on the system specifications and security requirements you will use, and define the prerequisites for designing and building your cloud server.

However, we do not hold frequent requirements definition meetings (participate in regular meetings) or create requirements definition documents. We ask for your understanding.

Yes, you can trust us with obtaining and renewing various domains and SSL certificates.

Of course, we also handle the installation and renewal of SSL certificates on cloud servers.

Yes, even in such cases, we will still require an initial fee.

When we operate, maintain, and monitor your server environment, the following initial setup work is involved.

○ Investigation of the settings of your existing server environment
○ Installation of our monitoring tool (agent) in the server environment to be monitored
○ Setting alert thresholds for the monitoring tool

Yes, we also provide cloud server setup, operation, and maintenance services using AlmaLinux OS.

AlmaLinux is an open-source Linux distribution forked from RHEL (Red Hat Enterprise Linux) and is characterized by its high compatibility with both RHEL and CentOS.

Because of this, AlmaLinux OS allows for smooth migration from existing CentOS environments and can support all types of critical workloads.

Please feel free to contact us for CentOS server data migration or replacement.

Yes, we provide technical support such as cloud server set up, operation and maintenance not only for projects for companies in China, but also for overseas companies in Japan, Singapore, etc.

Please contact us for more details.

The minimum period of use for the service is three months from the start of operation. If you wish to cancel the service, please submit your cancellation request at least one month before the desired month of cancellation.