
Table of Contents
China Unicom provides communication services—including mobile communication, internet access, SIM cards, and international calls—in over 30 countries.
With a network infrastructure spanning over 40 submarine and terrestrial cables worldwide, it forms a robust network backbone connecting China and Asia. Boasting over 100 global POP points and 10+ data centers, it enables global data center interconnections and large-capacity data communications.
Beyond Technology’s “China Unicom Sino-Japan Subnet Construction & Operation Service” offers one-stop technical support to clients, covering design, construction, installation, and operation of cross-border Ethernet, closed networks, and internet lines between China and Japan.
・Need professional technical support from server engineers.
・Want to consult via various methods like phone and chat.
・Seek one-stop, unlimited consulting and technical support focused on problem-solving.
・Wish for quick response to needs and early resolution of issues—such as those significantly impacting systems.
・Want advice based on use cases, environment and requirements.
・Aim to minimize unnecessary operational costs.
・Seek knowledge about various clouds.
・Desire to focus on developing original services and creating business value. among other things.
| China Unicom’s China-Japan network construction and operation projects | Professional technical support from server engineers | Support via email/telephone/chat | Primary fault response (alarm notification/cause investigation) |
| Secondary fault response (fault isolation/cause reporting) | Network parameter table creation | Network settings/additions/changes | |
| Network access control settings/additions/changes | Support/suggestions for related services and functions | – |
※ Support hours: 10:00–19:00 on business days (For 24/7 support, please contact us separately)
※ Supported items include cloud networks (within WAN) and edge switches at each location. On-site equipment installation at the customer’s premises is not covered.
※ The minimum term for this service is 3 months.
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