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2026.04.13 IT/Web Technology

【Webmail】Features of Alibaba Mail

Table of Contents

1 About Alibaba Mail
2 Differences between the China and International Edition

About Alibaba Mail

Alibaba Mail is a web-based email service provided by the Alibaba Group, with over 20 years of operational experience and more than 1 million corporate customers.

It is a particularly strong choice for companies engaged in frequent international transactions or those that prioritize security.

① High Security & Stability

Data Protection: Financial institution-level security including data encryption at rest and TLS/SSL encryption for data in transit.
High Availability: Runs on Alibaba Cloud’s cloud platform, offering high availability with no single point of failure and supporting large-capacity email environments.
Robust Security: Utilizes the same security infrastructure as Alipay, providing multi-layered defense against spam, viruses, and phishing with over 99.99% accuracy.

② International Readiness for Global Use

Region-specific Service: Choose a service domain based on the user’s location.
Multilingual Interface: Supports 12+ languages, offering intuitive and easy-to-use email functionality.
Compliance: Choose data storage locations to comply with overseas local data regulations such as GDPR.

③ AI-Powered Intelligent Features

Multi-language Translation: Supports international communication with multi-language translation tailored for business scenarios.
AI Writing Assistant: Features include AI-powered email composition, smart replies, summarization, and text polishing.
Smart Management: Automatic sorting and tagging based on importance for efficient email processing.

Differences between the China and International Edition

Alibaba Mail is offered in two service forms: the “China edition” and the “International edition,” each with different service specifications and pricing models.

Item	China Edition	International Edition
Service Domain	Mainland China https://qiye.aliyun.com	Singapore https://mail.sg.aliyun.com
		Hong Kong SAR https://mail.hk.aliyun.com
		USA https://mail.us.alibabacloud.com
		Germany https://mail.de.alibabacloud.com
Payment Method	Billing Cycle: Annual (RMB)	Billing Cycle: Monthly / Annual (USD)
	Payment Methods: Alipay, UnionPay, Bank Transfer to China, etc. https://help.aliyun.com/zh/user-center/support/faq-about-payments-1	Payment Methods: Credit Card (Visa / Mastercard, etc.), PayPal, etc. https://www.alibabacloud.com/help/en/user-center/instruction-of-payment-management
	Minimum 5 accounts https://www.aliyun.com/product/alibaba-mail/pricing	Minimum 3 accounts https://www.alibabacloud.com/en/product/alibaba-mail/pricing
Support System	Primarily Chinese support	Primarily English support

Reference Sites

Official Site	URL
Alibaba Cloud (Alibaba Mail)	https://www.alibabacloud.com/help/en/alibaba-mail/latest/introduction-to-alibaba-mail
Aliyun (Alibaba Mail)	https://help.aliyun.com/zh/document_detail/437166.html