WeCom (Enterprise WeChat) is a business communication platform designed to support your operations in the Chinese market.
Beyond essential business functions such as internal and external chat, calling, meetings, attendance, and approvals, WeCom offers seamless connectivity with over 1.4 billion WeChat users — making it an indispensable foundation for doing business in China.
By combining the diverse apps available on the WeCom platform, you can flexibly extend the functionality of both WeChat and WeCom. Customer interactions that were once dependent on individual employees’ personal WeChat accounts can now be centrally managed as corporate assets, enabling information sharing across departments and locations.
Through the interconnection between WeCom and the WeChat ecosystem, you can strengthen customer touchpoints while streamlining internal operations — paving the way for stable and sustainable business growth in China.
Leveraging our deep expertise and technical knowledge of the WeChat ecosystem, we provide comprehensive support for enterprises throughout the entire journey — from WeCom implementation to full-scale utilization.
We go beyond mere tool deployment. By carefully analyzing existing workflows and system environments, we design solutions that are precisely tailored to address the specific business challenges each enterprise faces.
Building a business infrastructure centered around WeCom enables smooth organizational adoption and maximizes return on investment.
Leveraging our WeCom implementation expertise, we design business infrastructures tailored to each enterprise’s needs — delivering seamless integration with existing systems.
We connect with WeCom’s extended apps to enable smooth business data integration. From implementation to operations, we provide end-to-end support for high-value-added solutions.
We deliver cross-border system integration across China, Japan, and global markets — building a foundation that balances efficient workflows with responsive customer engagement.
We provide app integration aligned with your business workflows — from WeCom implementation and operations through to connectivity with existing systems.
We select and configure the right apps for each enterprise’s specific needs — whether it’s unified customer information management, seamless WeChat customer engagement, internal operational efficiency, or smooth integration with existing systems.
From initial WeCom setup to full system integration, we offer comprehensive support — building a foundation that ensures stable, reliable operations for your China business.
Integrated with WeCom’s CRM, it centralizes deals, history, and customer profiles. Staff can view and update customer info from the chat screen, preventing silos and enabling organization-wide visibility.
From quote and contract creation to signing and finalization — all completed within WeCom. Integrated with approval workflows, it automatically notifies contract progress via chat, reducing lead time to closure.
Visualizes project progress and workflows within WeCom. Real-time task assignments and delay alerts are sent to responsible parties, eliminating information gaps between the field and management.
Manages supplier info, orders, and delivery schedules via WeCom. External suppliers can be securely contacted and share info through WeChat, consolidating procurement into a single channel.
Digitizes internal approvals, requests, and authorizations by integrating with WeCom’s approval features. Approvals can be done via smartphone on the go or while traveling, preventing decision bottlenecks.
Handles expense reimbursements, invoicing, and payment requests/approvals within WeCom. Integrating with accounting and core systems eliminates duplicate entries and reduces monthly closing burdens.
Manages attendance, shifts, evaluations, and onboarding/offboarding through WeCom. Employees complete requests within the WeCom app they use daily, streamlining HR operations.
Enables booking and requests for travel, car dispatch, commuting, and vehicle management through WeCom. It connects travel requests to expense settlement in a single flow, reducing admin overhead.
Automates bulk messaging to WeChat customers, Moments, and scenario campaigns in coordination with WeCom. Customer responses are stored in CRM, enabling data-driven marketing improvements.
* For requirements not listed above, please consult us separately.
○ Use of this service requires the implementation of a WeChat Official Account and a WeCom Enterprise Account.
○ Depending on the nature of your request, there may be cases where our support is not applicable.
○ Depending on the nature of your inquiry, we may not be able to provide an answer. Please understand this in advance.
WeChat Official Account
WeChat Official Account
Person in ChargeWeChat
