Leverage technology to protect
your server infrastructure

Server Support

We are Worthy of Your Trust in All Aspects of Server Construction, Operation & Maintenance

We provide infrastructure construction and operation and maintenance services focusing on cloud servers such as Alibaba Cloud and AWS. From server design and construction to monitoring, maintenance, troubleshooting, and even server data migration, we provide technical support throughout the process.

You can leave the server infrastructure to us without worrying about technical issues and focus on your main business. We uphold the concept of “technological protection” and solve all server infrastructure problems with reliable technology and responsible operations.

In the cloud era, we are your trusted infrastructure partner.

Server Support ①

Cloud Server Construction

Cloud Server Construction

We design and build the best cloud server environment based on your business operations, with future scalability.

We support mainstream cloud platforms such as Alibaba Cloud and AWS, and build a system infrastructure that fully considers security, cost, and availability.

We handle everything from requirements collation to configuration design and initial construction.

  • Choose a cloud configuration

    Choose the best cloud service and design the necessary components, such as virtual servers, databases, storage, and load balancers.

  • Security design

    Configure cloud security, including security groups, permission management of IAM users and roles, SSL certificate installation, and IP restrictions.

  • Network Settings

    Design network configurations, such as subnets, Internet gateways, and DNS records, to ensure normal internal and external communications.

  • Monitoring and log design

    Choose the best cloud service and design the necessary components, such as virtual servers, databases, storage, and load balancers.

  • Backup design

    Configure cloud security, including security groups, permission management using IAM users and roles, installation of SSL certificates, and IP restrictions.

  • Delivery

    After the system is built, we will connect and run the system and check if there are any problems before going online. After that, we will create configuration documents and configuration diagrams and deliver the server environment.

Server Support ②

Cloud server operation & maintenance

Cloud Server Operation & Maintenance

We provide full support for the daily operation of your server environment, including 24/7 monitoring, regular backups, and rapid recovery in case of failures. We also support performance visualization and tuning, and use technology to support stable business operations.

  • Cloud status monitoring

    Regularly monitor the operating status of the cloud server (CPU, memory, disk, network traffic, etc.). If abnormal values ​​or sudden fluctuations are detected, an alert will be sent to the administrator.

  • Manage account permissions

    Manage access rights to the cloud console and user accounts. Delete unnecessary accounts and check permissions regularly to ensure security.

  • Security management

    Check the status of configured security groups, networks, etc., and check whether there are security risks caused by unauthorized access or misconfiguration.

  • Manage backup

    Regularly check whether the automatic backup (snapshot) set up in the cloud is running normally. Maintain a data backup system just in case.

  • Manage monitoring settings

    Check that the monitoring items and log functions of the monitoring tools are operating normally. We will also review the alert rules and log retention policies as needed.

  • Failure Response Report

    In the unlikely event of a failure or issue in the cloud, we will: check status, reboot systems, contact the cloud provider on your behalf, and report the situation to the customer.

Server Support ③

  • Server Data Migration
  • Server Data Migration

    We securely migrate server data from on-premises to the cloud, or between clouds, with minimal downtime.

    We provide detailed technical support, from initial investigation and planning to migration script design and data integrity verification.

  • Network Construction, Operation & Maintenance
  • Network Construction, Operation & Maintenance

    We support the design, construction and operation of closed networks to achieve stable and secure communication between different locations of enterprises.

    We provide comprehensive support, from selecting line operators according to the location scale and communication needs, to configuring routers, switches, etc., to redundant design and security control.

  • Physical Server (Japan IDC) Construction, Operation & Maintenance
  • Physical Server (Japan IDC) Construction, Operation & Maintenance

    We provide physical server deployment and operation services in data centers located in Japan. With dedicated hardware (servers, switches, etc.), we ensure secure isolation that cannot be achieved with cloud environments. By utilizing dedicated network lines, we deliver low-latency data communication and comprehensive support for overseas companies building server environments in the Japanese market.

※If you have any requests other than the above server support, please contact us separately.

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