We provide infrastructure construction and operation and maintenance services focusing on cloud servers such as Alibaba Cloud and AWS. From server design and construction to monitoring, maintenance, troubleshooting, and even server data migration, we provide technical support throughout the process.
You can leave the server infrastructure to us without worrying about technical issues and focus on your main business. We uphold the concept of “technological protection” and solve all server infrastructure problems with reliable technology and responsible operations.
In the cloud era, we are your trusted infrastructure partner.
Cloud Server Construction
We design and build the best cloud server environment based on your business operations, with future scalability.
We support mainstream cloud platforms such as Alibaba Cloud and AWS, and build a system infrastructure that fully considers security, cost, and availability.
We handle everything from requirements collation to configuration design and initial construction.
Choose the best cloud service and design the necessary components, such as virtual servers, databases, storage, and load balancers.
Configure cloud security, including security groups, permission management of IAM users and roles, SSL certificate installation, and IP restrictions.
Design network configurations, such as subnets, Internet gateways, and DNS records, to ensure normal internal and external communications.
Choose the best cloud service and design the necessary components, such as virtual servers, databases, storage, and load balancers.
Configure cloud security, including security groups, permission management using IAM users and roles, installation of SSL certificates, and IP restrictions.
After the system is built, we will connect and run the system and check if there are any problems before going online. After that, we will create configuration documents and configuration diagrams and deliver the server environment.
Cloud server operation and maintenance
We provide full support for the daily operation of your server environment, including 24/7 monitoring, regular backups, and rapid recovery in case of failures. We also support performance visualization and tuning, and use technology to support stable business operations.
Regularly monitor the operating status of the cloud server (CPU, memory, disk, network traffic, etc.). If abnormal values or sudden fluctuations are detected, an alert will be sent to the administrator.
Manage access rights to the cloud console and user accounts. Delete unnecessary accounts and check permissions regularly to ensure security.
Check the status of configured security groups, networks, etc., and check whether there are security risks caused by unauthorized access or misconfiguration.
Regularly check whether the automatic backup (snapshot) set up in the cloud is running normally. Maintain a data backup system just in case.
Check that the monitoring items and log functions of the monitoring tools are operating normally. We will also review the alert rules and log retention policies as needed.
In the unlikely event of a failure or issue in the cloud, we will: check status, reboot systems, contact the cloud provider on your behalf, and report the situation to the customer.
We securely migrate server data from on-premises to the cloud, or between clouds, with minimal downtime.
We provide detailed technical support, from initial investigation and planning to migration script design and data integrity verification.
We also support the construction and operation of Active Directory (AD) servers, which is the basis for internal user management and access control.
We are familiar with cloud-based AD environments and can provide an integrated management environment including security policies and log management.
We support the design, construction and operation of closed networks to achieve stable and secure communication between different locations of enterprises.
We provide comprehensive support, from selecting line operators according to the location scale and communication needs, to configuring routers, switches, etc., to redundant design and security control.
※If you have any requests other than the above server support, please contact us separately.
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